eCommerce | Live UK 2017
Keynote Speakers... more coming soon!
Director of Customer Experience, AO.com
David Atherton is the Director of Customer Experience at AO.com with over 20 years’ experience in the service sector. David is responsible for AO customer strategy and contact centre operations.
AO.com is the UK’s leading online electrical retailer and with its market leading delivery proposition and revered customer service, is on a mission to become the best in Europe.
Lawrence Jones MBE
With more than 30 years doing things differently, Lawrence Jones MBE is an ambassador for British business with a truly unique entrepreneurial mind.
As founder and CEO of hosting and colocation firm UKFast, Lawrence understands what it takes to look after the internet fortunes of some of the world's biggest brands such as Kellogg's, Virgin and TJ Hughes. Combining 15 years of experience in managed hosting with its own custom-built and wholly-owned data centres, UKFast boasts some of the highest customer service scores in the industry.
Digital Solutions & Transformation Director, EMEA HPE
Nigel's key responsibility is developing HPE's Digital and Transformation client engagements, across HPE strategic growth areas of Hybrid IT, Data and Analytics and the Intelligent Edge.
Nigel has worked in strategic roles with HPE's businesses across EMEA for over 20 years, leading HPE's solution strategy in Industrial IOT and digital enablement.
Managing Director, Space 48
Jon is the Founder and Managing Director of Space 48. They are one of the UK's leading eCommerce consultancy's for retailers looking for fast growth or international expansion.
Space 48 has delivered award winning Magento websites and eCommerce strategy for clients including Charlotte Tilbury, Oak Furniture Land and Better Bathrooms. He is currently writing a book about the myths of the eCommerce world which shines a light on the challenges faced in what is such a fast moving industry. It is due for release later this year.
Co-founder & Investment Director, Asos Ventures
ASOS is a global fashion destination for 20-somethings and one of the leading first generation of fashion e-commerce businesses. It sells cutting-edge ‘fast fashion’ and offers a wide variety of fashion-related content. It sells over 75,000 branded and own-brand products delivering from its UK hub to almost every country in the world. I had the privilege to create ASOS' corporate venture capital arm, ASOS Ventures, and work as its Investment Director (joining full time in Jan-14). During my tenure, ASOS Ventures built a strong profile and leading position as a strategic partner for promising fashion technology companies from around the globe, growing its deal flow substantially. We successfully concluded transactions in virtual reality, visual search and ad-tech as well as building an innovation pipeline with many pilot projects in areas such as size and fit/returns, virtual imagery and digital production.